Ideas & knowhow


What's your talk trigger?

A - talk trigger

Would you like visitors to recommend your business? To write positive reviews about it? To really spread the word about what you do? 

If you do a good job, there's a strong chance people will tell others. They may even do so on social media, potentially informing hundreds or even thousands more people. 

But there's only a chance they'll do that. it's likely, but not guaranteed. 

What if you could increase the chance? To make it more likely that people will remember you and actively want to te…

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Dandelions in Singapore - and what they mean for your business

A- dandelions

There are a lot of dandelions in my garden. Some still in bloom, most now carrying the 'clocks' we used to blow as children to tell the time. Do children still do that or are digital devices just too enticing? 

Some people would see my dandelions and think I'm a very lazy gardener. Others might spot the bees in the nearby field and realise I'm thinking more about them than the state of my lawn...

Whatever your view, I think we can agree that in the UK most people see dandelions as plentiful wi…

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Too good to be true

A- too good to be true

Humans can be very cynical. Or if not really cynical, certainly cautious.

Offer something that people really want and too often the response is ‘that sounds too good to be true’.

You’re spent ages choosing the perfect photo, agonised over your pricing, refreshed your website, pondered the right social media messages and considered every word you use. You’ve done everything right and offer an amazing service.

And then the frustrating response to all this is ‘that sounds too good to be true’.

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Is the price right?

A - more money

You can learn how to do social media. You can learn how to make your website better. You can learn how to take better photos. 

We talk about needing to get more direct bookings. We talk about needing more off-peak business. We talk about visitors, how we feel, what we're doing. 

But we don't talk about prices or making money. I've rarely seen anything that helps tourism and hospitality businesses think about the prices they charge, how to increase their profits, how to make more money, or even…

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One short word - one big mindset change

A - yet

Do you ever look at what others are doing and feel left behind? 

Perhaps you see other business owners with more bookings or imagine they're generating more income. Or maybe they have more followers on facebook or a more popular instagram account. 

You might see others being more confident in their business, or socially, or see the way they just take on new challenges and seem to leap forward in all kinds of other ways. 

Perhaps you're a little fearful about trying new technology or asking pe…

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