Practical marketing and customer care training for tourism professionals Print E-mail

The Tourism Network offers practical and entertaining marketing training workshops. We use a combination of presentations, exercises and examples so you can put what you learn into practice as soon as you've finished the workshop.


We offer a variety of formats: one-to-one sessions, group workshops, workbooks and e-learning. Most of the time, we design a workshop which is tailored to the needs of the people attending but here are some examples of the most popular topics we deliver:

  • Marketing on a shoestring & marketing in a credit crunch
  • Action-oriented marketing plan
  • Practical promotions
  • Marketing your business online
  • Search engine optimisation
  • Trends to benefit your business or destination
  • Selling skills
  • PR & Advertising - save money and double the impact
  • Increasing response rates by e-marketing and direct mail

We have many more topics available - for details email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

You can also book tailor made courses at a venue of your choice - it's then up to you whether you want to offer training places free to participants or make a charge for them.

Some organisations use our services for in-house brainstorming, to solve particular problems or find new marketing opportunities.

Group workshops

Group workshops cost in the region of £650+ VAT for a one day workshop, including preparation, delivery and provision of hand-out and guidance notes. Half day workshops cost around £400 + VAT. Please note these prices are per group, and are therefore for up to 15 people. This means that if you organise a workshop for 15 people the cost per participant would be as little as £43 + VAT per full day training workshop and £26 + VAT for a half day workshop. These prices do not include the cost of refreshments, venue hire or travel to and from the training venue.

To discuss a tailor made workshop for your organisation call 01765 688178 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The Tourism Network also delivers longer term tourism training projects - read a case study of an innovative and successful training programme.

Our marketing training workshops can benefit anyone working in:

  • visitor attractions
  • destinations, local & regional agencies
  • accommodation providers
  • tour operators and transport provider

 

Client references


These are just a few comments from previous participants - see below for a sample list of some of the companies that have benefitted.


"..short note to say how useful and informative the recent workshop was...".

" ... being still fairly new in developing the travel trade business, I found the day very enlightening and now understandable. Susan Briggs was an excellent trainer."

"it was a great refresher and also really good for getting the inspiration flowing in terms of relating the theory to the reality of my current working role. I have a look over the day's notes and already fresh ideas are bubbling away!"

"to tell you how useful I found your 'promoting your website' course..I have been invited back for a second interview next Monday. What I learnt in the course, together with your excellent notes, were invaluable for the presentation I had to prepare as part of the interview."

" the seminar was stupendous. We all learnt so much."

" an interesting and truly inspirational day"

" take the opportunity to thank you for your talks on Tuesday - I found the day very informative. The topics were covered comprehensively and in a way that kept our interest alive throughout."


Companies that have benefitted from our training workshops.


We've trained over 2000 people so far - these are just some of the companies who have benefitted through our training workshops:

BBC; British Museum; Hayward Gallery; London Zoo; Royal Botanic Gardens, Kew; The National Trust; Tussaud's Group; Royal Air Force Museum; Royal Garden Hotel; Marriott International; Novotel London; Science Museum; The Big Bus Company; The Dorchester; Eton Town House; National Maritime Museum; The Landmark Hotel; Lee Valley Regional Park; Royal Society of Arts; Victoria and Albert Museum; Holiday Inn; The Savoy Group; Wimbledon Lawn Tennis Museum; British Airways London Eye; National Gallery; Public Record Office; Geffrye Museum; Lancaster Court Hotel and Thistle Kensington Park Hotel as well as members and staff of local authorities and regional tourist boards.
 
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